Newport

Cloud Service Status

warn icon 2 ongoing outages
warn icon Warn
Barracuda icon
Barracuda

There was a previous incident on 06 Feb 2026 which is resolved. However to fully validate the resolution, all file share data for the affected customers was re-queued to replicate to the Barracuda Cloud. This did not re-queue all data only the the data that was not replicated as a result of the incident. Customer will see a discrepancy in the replication queue size until the validation check completes.

Last update on

warn icon Warn
Twilio icon
Twilio

Multiple customers in India were incorrectly charged taxes during the January end-of-month cycle. On January 28th, a tax ID revalidation caused many tax exemption flags to be incorrectly removed. Our team is actively investigating the root cause with our tax platform team. We expect to provide another update in 24 hours or as soon as more information becomes available.

Last update on

Monitors

Barracuda

Barracuda Backup Service (Japan)

Twilio

Multiple Customers In India Were Incorrectly Charged Taxes During the January End of Month Cycle

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