Title: Some users are unable to access Microsoft 365 apps User impact: Users are unable to access Microsoft 365 apps. Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix. Scope of impact: Impact is specific to some users who are served through the affected infrastructure, attempting to access Microsoft 365 apps. Next update by: Monday, October 13, 2025, at 10:30 AM UTC
Last update on
Investigating - We are currently investigating loading issues in Teamwork.com (US) Oct 13, 2025 - 14:23 UTC
Last update on
Monitoring - We have started seeing recovery for the issue where the TaskRouter API was failing to update worker skills in Flex causing errors when supervisors attempted to modify skills. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available. Oct 13, 2025 - 05:06 PDT
Last update on
We have received reports of customers experiencing issues with inbound tickets and emails from the Gmail Connector not being delivered to their Zendesk accounts. Our engineering team is actively investigating this matter. We apologize for the inconvenience and appreciate your patience. Updates will be provided as they become available.
Last update on
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 19, 2025 - 21:00 PDT
Last update on
Some users are unable to access Microsoft 365 apps
Microsoft 365 apps
Twilio
Potential impact on SMS service for customers who are publicly listed companies. Requires customer action.
Zoom
StatusGator