Skip to main content

Newport

Cloud Service Status

warn icon 6 ongoing outages
warn icon Warn
Amazon Web Services icon
Amazon Web Services

We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.

Last update on

warn icon Warn
Barracuda icon
Barracuda

A fix has been implemented and we are monitoring the results.

Last update on

warn icon Warn
Cloudflare icon
Cloudflare

Investigating - Cloudflare is currently investigating connectivity issues affecting the Cloudflare One client when utilizing the MASQUE protocol. While this may result in intermittent connectivity or a degraded experience, users can restore stable service by temporarily switching their client profile settings to the Wireguard protocol as a workaround while our team works toward a full resolution. May 01, 2026 - 22:06 UTC

Last update on

warn icon Warn
ConnectWise icon
ConnectWise

We have a scheduled maintenance period 4/22/26 between 3 AM EST and 6 AM EST. During this scheduled maintenance period, please be aware that ScreenConnect users might experience temporary disruption to their instance and to the Cloud portal during this time. Thank you for your continued partnership.

Last update on

warn icon Warn
Instructure icon
Instructure

Instructure recently experienced a cybersecurity incident perpetrated by a criminal threat actor. We are actively investigating this incident with the help of outside forensics experts. We are working quickly to understand the extent of the incident and actively taking steps to minimize its impact. Maintaining your trust is our highest priority, and we are committed to transparency throughout this process. We will provide new information as it is confirmed. Steve Proud Chief Information Security Officer

Last update on

warn icon Warn
Twilio icon
Twilio

We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

Last update on

Monitors

Amazon Web Services logo
Amazon Web Services

Increased Error Rates

Barracuda logo
Barracuda

Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption

Cloudflare logo
Cloudflare

Cloudflare One client connectivity issues while using the MASQUE protocol

ConnectWise logo
ConnectWise
Instructure logo
Instructure

Confirmed Security Incident

Twilio logo
Twilio

SMS Delivery Delays from Twilio to Tigo Honduras

Adobe Creative Cloud logo
Adobe Creative Cloud
Apple logo
Apple
Azure logo
Azure
ClassLink logo
ClassLink
Clever logo
Clever
DocuSign logo
DocuSign
DRC Insight PA logo
DRC Insight PA
Dropbox logo
Dropbox
Duo Security logo
Duo Security
Google Workspace logo
Google Workspace
IT Glue logo
IT Glue
LastPass logo
LastPass
Let's Encrypt logo
Let's Encrypt
Microsoft 365 apps logo
Microsoft 365 apps
Nearpod logo
Nearpod
Padlet logo
Padlet
Schoology logo
Schoology
Seesaw logo
Seesaw
Slack logo
Slack
TeamViewer logo
TeamViewer
Teamwork logo
Teamwork
Zendesk logo
Zendesk
Zoom logo
Zoom