We have fix in place and are currently monitoring, however some actions such as search and reporting may result in errors as the system recovers.
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 03, 2026 - 20:30 UTC
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A fix has been deployed by our Vendors to address the access issue within PowerSchool SIS and customer impact has been mitigated. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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We are observing successful SMS Delivery Delays and Failures to Net One Network in Zimbabwe. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
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Monitors
Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages
Barracuda
Schoology
Twilio
StatusGator