In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 2025 - 21:01 UTC
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Investigating - We are investigating reports of login issue within eFinancePlus. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.. Nov 20, 2025 - 09:22 PST
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Investigating - We are currently investigating issues for MCO and WebUI (web.teamviewer.com). Nov 21, 2025 - 09:36 CET
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Investigating - We are experiencing SMS delivery delays when sending messages to Multiple networks in French Guiana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Nov 21, 2025 - 01:42 PST
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We are aware of an issue affecting conversations and reviews from November 12th onward, which were not appearing in the Zendesk QA environment. Ticket Imports have been re-enabled, and we are closely monitoring the backlog processing to ensure full recovery. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
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