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Cloud Service Status

down icon 7 ongoing outages
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Amazon Web Services icon
Amazon Web Services

We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.

Last update on

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Cloudflare icon
Cloudflare

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 13, 2026 - 16:00 UTC

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Schoology icon
Schoology

We are currently investigating reports of users being unable to log in to Atrieve and experiencing performance issues. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

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maintenance icon Maint
TeamViewer icon
TeamViewer

Last update on

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Twilio icon
Twilio

Twilio customers may be experiencing SMS delivery delays to Multiple Networks in Romania, Serbia, Poland, Bosnia and Herzegovina, and Cabo Verde. Other affected countries across Europe have now recovered and returned to normal operations. Our team continues to investigate the remaining impacted countries. We will provide another update in 24 hours or as soon as more information becomes available.

Last update on

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Zendesk icon
Zendesk

We continued working with our partner provider and have now confirmed that the errors affecting billing and subscription updates for existing customers are resolved. As shared in our last update, any subscription or billing changes requested during the first outage window of May 11 17:55 UTC to May 12 23:32 UTC, as well as the second outage window of May 13 04:55 UTC to May 13 05:35 UTC, should be reviewed and resubmitted to ensure the intended changes take effect. New billing and subscription updates should now be working as expected, as the underlying issue has been resolved. We apologize for the disruption this may have caused and thank you for your patience while we worked with our partner provider to investigate and resolve the issue.

Last update on

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Zoom icon
Zoom

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

Last update on

Monitors

Amazon Web Services logo
Amazon Web Services

Increased Error Rates

Cloudflare logo
Cloudflare

MEL (Melbourne) on 2026-05-13

Schoology logo
Schoology

Atrieve - unable to log in and experiencing performance issues

TeamViewer logo
TeamViewer
Twilio logo
Twilio

SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries in Europe

Zendesk logo
Zendesk

Billing & Subscription change errors

Zoom logo
Zoom

Service Degradation Affecting a Subset of Users in Web Mail and Calendar

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Adobe Creative Cloud
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Apple
Azure logo
Azure
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Barracuda
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ClassLink
Clever logo
Clever
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ConnectWise
DocuSign logo
DocuSign
DRC Insight PA logo
DRC Insight PA
Dropbox logo
Dropbox
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Duo Security
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Google Workspace
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Instructure
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IT Glue
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LastPass
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Let's Encrypt
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Microsoft 365 apps
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Nearpod
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Padlet
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Seesaw
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Slack
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Teamwork