In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 2025 - 21:01 UTC
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Investigating - We are investigating reports of login issue within eFinancePlus. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.. Nov 20, 2025 - 09:22 PST
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Update - We are continuing to investigate this issue. Nov 20, 2025 - 22:21 CET
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Update - A subset of customers may be experiencing inbound or outbound call failures, with webhook responses returning a "15000" error code. Engineers are investigating and an update will be provided within 1 hour. Nov 20, 2025 - 14:26 PST
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We are aware of an issue affecting conversations and reviews from November 12th onward, which were not appearing in the Zendesk QA environment. Ticket Imports have been re-enabled, and we are closely monitoring the backlog processing to ensure full recovery. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
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Schoology
Some conversations and reviews from Nov. 12, 2025 onwards are unavailable in Zendesk QA
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