We are aware of a problem where outbound email in EGD to Microsoft Domains is experiencing high deferral rates and are currently monitoring the situation.
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 25, 2026 - 16:00 UTC
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We are currently investigating an issue with WisePay. Prepayments are temporarily unavailable. We will share an update as soon as more information is available.
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We are currently investigating an issue affecting the delivery of Teamwork Desk messages and Projects notifications to free Microsoft email addresses, including @live, @hotmail, and @outlook domains. Emails to these addresses may be delayed or not delivered. Our team is actively working with our email delivery provider to resolve this as quickly as possible. Emails to other providers and custom domains are unaffected. We will provide an update as soon as we have more information. We apologise for any inconvenience.
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We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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Monitors
Email Gateway Defense - Outbound email to Microsoft Domains is experiencing high deferral rates
Barracuda
SMS Delivery Failures from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium
Twilio
StatusGator